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FT Retail Hard Goods Supervisor

Goodwill Industries of Central Florida is a large and diverse nonprofit organization. A career at Goodwill blends service with professional advancement.  Whether you aim to join retail, donor services, business services or professional administration, you’ll work with a team of individuals dedicated to serving a common purpose: to get people with barriers to employment “Building Lives That Work”.  

General Duties include:

  • Assisting Store Manager in generating revenue and controlling expenses
  • Inventory and stock rotation of assigned areas 
  • Providing exceptional customer service to employees and customers
  • Driving the store to success!

Additional Responsibilities and Duties include:

  • Assist in generating revenue and controlling expense budget for the store and staying within defined guidelines.  This would include ensuring that we have the appropriate number of Store Clerks scheduled to handle business for the day.
  • Supervise the receipt of inventory, stock rotations, color rotations, scheduled markdowns, and transfer of stock in accordance with the Organization’s procedures within your assigned areas.
  • Ensures color rotation program is followed and maintained, and assists with textile color rotation per procedures in your assigned areas (Wares, Furniture & Books)
  • Responsible for training and developing store clerks to ensure that we are offering exceptional customer service and that all Goodwill policies and procedures are being followed.
  • Supervise assigned employees; assist in preparing work schedules and arrange for replacement of absent employees.
  • Responsible for staff compliance with the Consumer Product Safety Commission (CPSC) and procedures for Public Protection.
  • Responsible for instilling proper attitude toward safety and security in employees, trainees, and protecting the safety of customers.
  • Maintain a professional appearance and appropriate business dress code.

Benefits and Perks:

  • We offer a comprehensive benefits package for full time employees which includes health, dental, vision, and Group life insurance, Employee Assistance Program, and much more!!
  • All employees benefit from a 20% store discount, 403(b) retirement plan election, and Fitness Reimbursement program.

Work Hours

Applicants must be flexible to work various shifts during the hours of 8:00 am to 10:00 pm Mon-Sat and 9:00 am to 9:00 pm on Sundays.

Experience and Education

High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.Must be able to lift up to 40 lbs. individually and up to 100 lbs. with assistance.


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