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FT Vocational Trainer

Goodwill Industries of Central Florida is a large and diverse nonprofit. A career at Goodwill blends service with professional advancement - whether you aim to join retail, donor services, business services or professional administration, you’ll work with a team of dedicated individuals serving a common purpose: to get people with disabilities and other barriers employment “building lives that work”.  


Under the direction of the Director of Workforce Development, provide on-the-job training and coaching to program participants. Major duties include traveling to client work sites to provide training to clients using a variety of strategies and monitoring client progress.

Responsibilities and Duties

  • Monitor client progress toward goals in the Individualized Training Plan; identify problem areas that may not have been identified in original assessment.
  • Use a variety of teaching strategies to help participants learn particular tasks; ensure that tasks are completed according to the standard established for that task.
  • Provide coaching in “soft skills” to facilitate successful transition to competitive employment upon completion of the program.
  • Monitor and teach work related skills and behaviors such as appropriate communication, on-task behavior, grooming, and appropriate social interactions.
  • Identify manager or consumer concerns and attempt to resolve potential problems.
  • Provide training in work skill(s) identified in the participant’s training plan, based on assessments done by the Vocational Specialist.
  • Distribute and collect client and referral satisfaction surveys in a timely manner to be used to evaluate program effectiveness.
  • Travel to job sites on a regular basis to observe clients’ work behavior.
  • Provide intervention and problem-solving to assist clients and entry-level employees in resolving to resolve problems that impact their ability to work.
  • Ensure that all client case records and program activities are managed in a manner that ensures sensitivity to and compliance with all requirements for client confidentiality.
  • Prepare weekly progress reports using information gained from feedback from site manager and/or observation of the client in the work setting.
  • Ensure that all required client data is accurately recorded in the department’s client information system to provide accurate, current statistical data for the department’s monthly census, Goodwill’s quarterly outcome measurement and Annual Statistical Report (ASR).
  • Demonstrate consistently professional demeanor in speech, actions and appearance, serving as a role model for participants, staff, co-workers, and community partners.
  • Promote an environment of cooperation and support where creativity and innovation are encouraged for participants, employees, co-workers, partners, and other stakeholders and customers.
  • Serve as back-up for Contact Lead Worker when needed.
  • Assist with the GOAL program participants when appropriate.


Benefits and Perks

  •  We offer a full benefits package two health plan to choose from(FT), as well as two dental plans, vision and Group life insurance(FT/PT), Employee Assistance Program and much more!!
  •  Our generous compensation package also includes a 20% store discount, 403(b) retirement plan election, Fitness Reimbursement, holiday pay, vacation.  

Work Hours

Applicants must be available to work during the hours of 9:00 am to 5:00 pm Mon-Fri.

Experience and Education

High School education or equivalent is required. Associates degree is preferred. A minimum of two (2) years’ experience instructing and/or working with people with disabilities or disadvantaging conditions. Valid Florida Driver’s License with an insurable driving record and current private auto insurance policy.

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